Client Time

Welcome to ClientTime

Professional client management

What is ClientTime?

It is a powerful business solution managed by a web portal and two apps. One for you, one for your student/client.

They are sync’d but serve very different functions.

A complete platform designed to remove the pain for anyone who manages appointments.

If you’re a coach, music teacher, massage therapist, beautician, tutor or anyone who provides scheduled appointments, this is definitely your solution.

Why this over all other options?

This system has been designed by people who LIVED and worked this business model for over 30 years. They know what you’re experiencing and they built in solutions to all of it. For real.

If you only manage a few weekly appointments, it’s pretty easy. You can track it all in your head and check the bank account occasionally to make sure people have paid.

But what if you want to be highly profitable and successful?

Scale your business

The more you grow, the more you have to manage

Reschedules
cancellations
payment tracking
session vs payment disputes

Complex Systems

The business you loved is now starting to become problematic

The real cost…

Without rock solid systems in place, you’ll miss appointments, miss payments, spend hours reconciling, have unnecessary disputes (that you usually have to forfeit to save your client).

and it’s a combination of

Google Calendar
Texting
Bank reconciling
Shared spreadsheets
Email

You have a system

Your calendar can’t sign off attended appointments
Your bank can’t sign off a payment against a session
Your invoice system can’t track re-schedules or cancellations
You have a cancellation policy but your clients ‘forget’ about it
Occasionally you find yourself in between co-parents who split attendance and payment responsibilities
You’re trying to keep track of people who pay weekly, fortnightly, monthly
You’re always firing off payment reminders then having to manually confirm them

But…

Isn’t it time your business was easy, fun, completely professional and highly profitable again?

Key features of ClientTime at a glance

PAYMENTS MATCHED TO YOUR BANK

Connect your bank and transactions arrive on their own. Match each one to a client and a session in a single tap — every balance stays right, no spreadsheet anywhere.

MARKING SESSIONS IN REAL TIME

The calendar is your daily driver. As a client arrives, you mark them as attended and the back end takes care of the rest.

REMINDERS ON BOTH ENDS

Clients get automatic session and payment nudges in their app. And when you need to reach a whole day of clients at once — a closure, a last-minute change — one broadcast text does it.

ANALYTICS TO GROW YOUR BUSINESS

Revenue, attendance rate, no-shows and client lifetime value tracked. Know exactly what you're owed, and who owes. Track and grow your business way beyond your current system effortlessly.

THE POLICY THAT ACTUALLY WORKS

Set your late-cancel and no-show fees once. ClientTime adds them to the client's balance automatically. The awkward money conversation just doesn't happen.

CO-PARENT HANDLING

One parent brings the child to your session, the other pays. ClientTime allows both parents to have the app clearly showing sessions booked, attended and who paid. No more being in the middle of arguments for your clients

Let’s look a little deeper at your new system

ClientTime - Business

Core features

Intuitive Calendar

This is your daily workspace. From here, you click to mark as attended, swipe to reschedule or cancel.
Each session appears as green if paid or red if payments are behind.
At a glance you can see who is coming, how many sessions each has paid and even a photo to remind you what they look like.
Each day you receive a morning summary for the day telling you when your first session is, how many sessions you have and who owes you money.
All of this pushed to your clients app so you both stay in sync with payments and attendance so there’s zero misunderstandings or arguments.

Business Set-Up

Define your terms and conditions which will always be listed on the clients app.
Define your trading hours so your calendar reflects that.
Sync your Google calendar to your sessions.
Sync your bank account.
Upload your business logo which will always be shown on your clients app.
Choose your colours.
Take a free test drive to see all features.

Analytics

If you cant measure it, you can’t track it. And if you can’t track it, you can’t improve it.
A complete set of useable analytics so you can see at a glance how your business is doing.
LTV. See what the average lifetime value of your clients is, and graph it over time.
Money in, money out.
Cancellation and reschedule rate

Plus much more

Comprehensive list of bookings at a glance
All your clients details with archive feature for when they finish up.

Let’s now discover the Clients app…

ClientTime - Client

The one app your clients will use

Dashboard

A fuel gauge showing how many sessions they are in front or behind.
Payment button to make instant payment to top up your sessions.
Summary of attended, cancelled and rescheduled sessions.
Upcoming sessions. Listed in red means cancellation policy applies, green means they can reschedule.

All in perfect sync with your business details at all times

Business policies and terms of conditions

All your terms and conditions are clearly on display for them to adhere to.
Policies are automatically applied (cancellation fee etc) and can obviously be overridden.

Comprehensive breakdown of payments and attendance